Privacy Policy
Private Policy
At Luvs Memorable Gifts (luvsmemorablegifts.com), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
Information We Collect
When you visit the site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, when you make a purchase or attempt to make a purchase through the site, we collect specific information from you, including:
Order Information: Name, billing address, shipping address, payment details (processed securely via our payment gateways), email address, and phone number.
Customer Support Details: Any messages, photos, or custom personalization details you provide when contacting us.
How We Use Your Information
We use the order information that we collect generally to fulfill any orders placed through the site, including:
Processing payments and arranging shipping.
Providing you with invoices, order confirmations, and tracking updates.
Communicating with you regarding customer support inquiries.
Screening our orders for potential risk or fraud.
Providing you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
Sharing Your Personal Information
We share your personal information with trusted third parties to help us operate our business and fulfill your orders, such as:
Shopify: Our e-commerce platform powering our online store.
Fulfillment & Print-on-Demand Partners: To package and ship your physical keepsake jewelry directly to your shipping address.
Payment Processors: Secure gateways (Shopify Payments, PayPal, Apple Pay, etc.) to safely process transactions.
Analytics & Marketing Tools: To understand how our customers use the site and optimize ad performance.
We may also share your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Your Rights & Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You have the right to access, correct, or request deletion of your personal data at any time.
SMS & Email Marketing
By entering your email or phone number at checkout or through our sign-up forms, you agree to receive order notifications and promotional messages. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or replying "STOP" to SMS messages.
Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email:
Email: support@luvsmemorablegifts.com
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM MST